30%
Unanswered calls
Typical in SMEs with 300+ monthly contacts; varies by sector. Many occur outside team hours.
TotemAI Platform
Every call answered. Every chat replied. Every lead followed up.
TotemAI picks up in about a second — on the phone, WhatsApp, Instagram, email and webchat. Your team takes over in one click, and the built-in CRM keeps every lead moving.
- 7+channels, one inbox
- ~1sto answer
- 48–72hto go live
- iOS + Androidapps included
MG
TotemAI Live call 02:41 Positive
CV
TotemAI
Good morning, this is Clínica Norte. How can I help you?
Carmen V.
Hi, I need to move my appointment to Friday.
TotemAI
No problem. Friday at 11:00 is free, shall I confirm it?
Transfer to team
Connects with your tools
WhatsApp Business
Gmail
Google Calendar
HubSpot
Stripe
Slack
Notion
Telegram
Salesforce
WooCommerce
Zapier
Airtable
Outlook
TrelloWhatsApp BusinessGmailGoogle CalendarHubSpotStripeSlackNotionTelegramSalesforceWooCommerceZapierAirtableOutlookTrello
Instagram
Phone & SMS
Messenger
Calendly
Mailchimp
Microsoft Teams
Pipedrive
WordPress
Make
Google Sheets
ClickUp
Twilio
CSV / ExcelInstagramPhone & SMSMessengerCalendlyMailchimpMicrosoft TeamsPipedriveWordPressMakeGoogle SheetsClickUpTwilioCSV / Excel LiveCall answered in 1.2s — Clínica Norte
The cost of missed calls
Every missed call is money left on the table
Leads won’t wait. Here’s what businesses are losing today—and how TotemAI wins those customers back automatically.
65%
Customers who choose a competitor
If you don’t answer, they pick the next provider. TotemAI replies in seconds, 24/7, keeping them with you.
€2,400–€12,600
Potential revenue lost per 100 leads
Estimate based on €80–€300 average ticket. TotemAI helps recover a significant share—some cases show up to 70% improvement.
Estimates based on internal data and public sources. Not a guarantee; results vary by sector, seasonality, and operations.
Prefer we do it for you? Book a guided demo.
One platform runs the whole conversation
From the first hello to the booked appointment — this is what your team works in every day.
Omnichannel inbox
Seven channels. One conversation.
Voice, WhatsApp, Instagram, Messenger, SMS, email and webchat land in the same inbox. TotemAI answers first; your team sees the full history and jumps in whenever they want.
- AI replies on every channel, 24/7 — inbound is never billed
- One thread per customer, whichever channel they pick
- Hand over from AI to human without losing context
MG
TotemAIHi! Could I get an appointment this week?
TotemAI
Of course, María. I have Thursday at 10:00 or 12:30 free. Which suits you better?
You
CRM on autopilot
A CRM that drives itself
Leads move across the board on real call outcomes — answered, booked, not interested — not on someone remembering to drag a card. Follow-up cadences run with humane rules.
- AI moves leads when calls actually happen
- Cadences follow up across WhatsApp, SMS and email
- One rejection means move on. No pestering your leads.
New3
Javier M.64
Ana S.58
Hotel Mirador71
Contacted2
Lucía P.77
Carlos R.69
Booked2
María G.92
Moved by AI
Pablo T.85
Voice + human PBX on combo plans
AI on the phone. Humans one click away.
TotemAI answers, qualifies the caller and hot-transfers live calls to your team when it matters. Every call ships with a recording, a full transcript and per-call sentiment.
- Hot transfer to the right teammate, mid-call
- Browser softphone on combo plans plus native iOS and Android apps
- Recordings, transcripts and sentiment on every call
Live call 02:41 Positive
CV
TotemAI
Good morning, this is Clínica Norte. How can I help you?
Carmen V.
Hi, I need to move my appointment to Friday.
TotemAI
No problem. Friday at 11:00 is free, shall I confirm it?
Transfer to team
Bookings
Bookings that defend themselves
Booking pages sync with Google and Microsoft calendars, and TotemAI confirms and reminds over WhatsApp and phone calls — so no-shows stop eating your mornings.
- Booking pages with live calendar sync
- AI reminders by WhatsApp and voice call
- Calendars are unlimited and free on every plan
First consultation
June
Mon15Tue16Wed17Thu18Fri19Sat20
Available times
09:0010:3012:0013:3016:0017:30
Confirmed. WhatsApp reminder sent.
More than agents — a full operations platform
Every Totem plan ships with the shared operations toolset. Combo plans add the human PBX and browser softphone.
Unified inbox
Voice, WhatsApp, Instagram, Messenger, SMS, email and webchat in one screen.
Human PBX (combo plans)
Browser softphone with per-teammate extensions on combo plans. Calls ring on web and mobile.
Lead board automation
Kanban pipelines where the AI moves leads on call outcomes — no Zapier needed.
Task manager
Projects, subtasks, recurrence, comments and attachments — linked to leads.
Cmd+K search
Spotlight-style search across leads, calls, conversations, tasks and agents.
Analytics + sentiment
Per-call sentiment, per-agent breakdown, daily trends — in real time.
iOS + Android apps
Native apps included on every plan. Same lead data and tasks anywhere your team goes; PBX extensions on combo plans.
Team-timezone aware
Team time stays truth even when teammates travel. No 3am reminder mishaps.
What are missed calls costing you every month?
Answer three questions. We estimate the revenue Totem can recover, auto-pick the cheapest plan that covers it, and show you the full math.
Includes calls and leads that come via forms or WhatsApp
Percentage of leads you currently convert
Average revenue per customer
Estimated net gain
€5,521€5,521
Every €1 you invest brings back ≈€31.84
Totem cost €179Recovered revenue €5,700
- Recoverable revenue
- €5,700
- Monthly cost
- €179
- Customers recovered
- 29
Cost is based on this plan
We auto-pick the cheapest plan that covers your estimated usage — tap any plan to compare.
See the math
Monthly bill
- Base plan · Pro€179
- Voice minutesincluded
200 / 300 included
- Outbound messagesincluded
1,500 / 3,000 included
- WhatsApp templatesincluded
500 / 1,000 included
- Team membersincluded
3 / 5 included
- Booking pagesincluded
1 / 2 included
Estimated monthly total€179
€59.67 per user
Usage estimated from your answers — drag any slider to override.
auto 200
Outbound only — inbound is never billed
auto 1,500
WhatsApp, Instagram, Facebook DMs & SMS
auto 500
Business-initiated WhatsApp sends
auto 3
Total dashboard users
auto 1
Live public booking pages
auto 0
Personalized AI-written emails per month
Assumes Totem recovers ~30% of the leads you currently miss. An estimate — not a quote.
Use cases
Built for your industry. Speaks like your best agent
We train the agent on your scripts, tools, and KPIs — live today across Europe and LATAM. Here's where teams put Totem to work.
Hospitality & tourism
+38% bookings closed after-hours
Clinics and healthcare
-60% missed appointments
Education and academies
2x enrollment conversion
Real estate
+42% property viewings from online leads
Automotive and dealerships
35% win-back on cold leads
Professional services
3x inquiries converted to signed contracts
Restaurants & bars
Takes bookings and kills no-shows
Beauty & wellness
Fills every open chair, 24/7
Fitness & gyms
Turns trials into memberships
Home services & trades
Never misses a job call
Retail & e-commerce
Answers orders and returns instantly
Insurance & finance
Qualifies and routes every lead
The next success story can be your company. Let’s talk and set up your TotemAI agent.
ON THE GO
Your team is mobile-ready from day one
Native iOS and Android apps are included on every plan — same lead inbox and task list as the web panel. Combo plans add softphone extensions so your team can drop the desk phone.
- Receive PBX calls on iPhone or Android with your team extension on combo plans
- Reply to WhatsApp, Instagram, Messenger, SMS and email from one inbox
- See lead profiles, board stages, and your assigned tasks on the road
- Push notifications for new leads, hot calls and task due dates
Incoming callMGMaría G.Sales · Ext. 102 Transferred by TotemAI
DeclineAccept
Your voice assistant ready in a few days
We support you end-to-end: we define the script, connect it to your tools, and run real tests so it sounds like your brand.
Kickoff and plan
We learn your business and define what the assistant should do.
- Clear script and goals.
- List of tools to connect (calendar, payments, CRM).
- Key metrics defined in the dashboard.
Preparation and connection
We load your content and connect the assistant to your tools.
- Agreed voice and tone.
- Connect your calendar, email, WhatsApp and the rest of your stack.
- Tests with your team and quick adjustments.
Assisted launch
We put it to work 24/7 and optimize with real data.
- Daily monitoring the first week.
- Continuous improvements based on results.
- Plan for new languages or channels (WhatsApp, email, SMS).
Totem GuaranteeProven, supported, and with 2 months free when you pay annually
We want you to try Totem risk-free. Our commitment is to launch with you, adjust what’s needed, and make sure ROI comes fast.
Live in 48-72 hours
Your agent starts handling calls with custom scripts and analytics from day one.
No commitment
Cancel anytime. We believe in ongoing value, not endless contracts.
Expert support
A dedicated Customer Success reviews metrics, suggests improvements, and trains your assistant with you.
Welcome offer: 2 free months
Enjoy 2 months free when you pay annually. Free installation and setup included. No commitment, no fine print. Cancel anytime.
Real stories from teams already scaling their service with AI
Every voice matters. That’s why we adapt scripts, integrations, and metrics to each operation. Here’s what our clients in hospitality, education, and professional services are saying.
Pilar Ramos
Chief Operating Officer"Totem enabled us to serve in 3 languages and recover after-hours bookings. Now we have complete visibility into every interaction."
John Kithome
Head of Admissions"Our leads receive immediate follow-up. Totem’s agents qualify and schedule appointments automatically in the CRM."
Levis Ngunjiri
Founder"We reduced no-shows by 60% thanks to proactive reminders and automatic follow-ups via voice and WhatsApp."
The team behind the platform ships real products
Before TotemAI, Totem Studio designed and built digital products for brands around the world. The same craft now runs your AI front desk.
The numbers behind the platform
- 7+channels in one inbox
- 5languages, voice and chat
- 48–72hfrom kickoff to live
- 24/7every call and message answered
Frequently asked questions
Everything you need to know before your demo
Still have questions? Write to us and we’ll reply within 24 hours.
Want to stop losing customers this week?
Book a personalized demo. We analyze your numbers, configure a pilot, and measure results together.
We set up everything for you- No hidden costs or commitments
- Integrations with your current tools
- Human support always one message away
- Native iOS + Android apps included on every plan
- Browser softphone (PBX) for your team in combo plans
- Lead board, task manager, Cmd+K search and analytics built in
- Full audit trail: search transcripts and listen to call audio
Ready to activate your agent?
Book a demo
Launch your TotemAI pilot
Book a 20-minute call. Within 24 hours we’ll map your flows, analyze your tools, and scope a tailored pilot.
Book a demo
by 
Totem Studio