AI Receptionist · AI Call Center · WhatsApp AI
Your AI Receptionist picks up every call in about a second, 24/7. WhatsApp AI replies on WhatsApp, Instagram, Messenger and your website. The AI Call Center calls your new leads and follows up whoever hasn't bought yet.
Good morning, Northside Clinic, you're speaking with the AI assistant. How can I help?
Hi, I need to move my appointment to Friday.
No problem. Friday at 11:00 is free, shall I confirm it?
Connects with your tools
Native: WhatsApp, Instagram, Messenger, Google and Microsoft calendars, Gmail, Outlook and Stripe. Everything else through the Totem API and webhooks (from Starter).
Illustrative example
A caller wants an appointment. Your AI Receptionist picks up and knows you're closed.
Answered in ~1 s
See howAI Booking checks your real calendar, books the slot and confirms by WhatsApp.
Booked · Thu 10:00
See howAn Instagram ad lead gets a WhatsApp instantly. The AI Call Center schedules the call.
Follow-up set for 09:00
See howYou open the app with your coffee: Autopilot CRM has summarized every interested customer.
3 new leads on your board
See howYour number, answered in about a second by an AI Receptionist that knows your services, prices and opening hours.
Good morning, Northside Clinic, you're speaking with the AI assistant. How can I help?
Hi, I need to move my appointment to Friday.
No problem. Friday at 11:00 is free, shall I confirm it?
On your number, day and night, in about a second.
During opening hours a call can ring the person you choose first; if they don't answer, or you're closed, the AI picks up (from Starter).
Books, moves or cancels appointments in your real calendar while the caller is on the line.
It transfers to the person in charge, with a heads-up on who's calling or straight through. If nobody answers, it takes a message.
Spanish, English, French, German, Portuguese and Swahili, and it switches when the caller does.
Transcript, summary and sentiment on the customer's record, plus the recording if you turn it on.
AI minutes count on incoming and outgoing calls alike, billed per second. Your phone number has its own monthly rental. From Starter, the AI can also send a payment link or a confirmation by WhatsApp during the call.
WhatsApp, Instagram and Messenger share one Omnichannel Inbox from Solo Messages; web chat joins from Starter. WhatsApp AI answers right away and steps aside when your team wants in.
The AI answers on your number while you keep using the WhatsApp Business app on the same number.
DMs are answered 24/7 from Solo Messages. Website web chat joins from Starter, using your real prices, hours and links.
Customers send an audio or a picture; the AI still answers.
Price lists, brochures and catalogue items from your library, without anyone searching for them.
The AI steps aside in that conversation and picks up again later, or when you tell it to.
Email and SMS join the same inbox on Pro. For email, the AI prepares the draft; you review and send it.
Messages, including the AI's replies, and WhatsApp templates are unlimited under fair use: only AI call minutes are billed. Conversations with real interest land on your board; small talk doesn't.
AI Booking books, moves and cancels by phone or chat, in your Google or Microsoft calendar. The reminders you choose go out on their own.
Google and Microsoft calendars, in both directions.
Each service tied to who performs it, with several durations if you need them.
Rooms, boats or seats in a group session: the AI never books more than you have.
Confirmation when booked, a reminder before and a message after, by WhatsApp or an AI call.
Full payment or a deposit into your own Stripe account before the booking is created.
If someone moves an appointment with less than 24 hours to go, your team hears about it.
Reminders are set up with you; nothing is sent until you choose it. While a payment is pending the slot isn't held, and a deposit doesn't collect the rest automatically.
When a conversation shows real interest, the AI creates the lead, writes the summary and moves the card. Small talk stays out.
Your stages, and as many boards as your process needs.
The AI fills in email, company, priority, tags and deal size from the conversation.
An AI summary at the top of each record and during calls.
The AI adds notes, creates tasks and notifies the right person.
Meta Lead Ads, web forms, booking pages, calls, chats, CSV import and the API.
Hot Leads, Pipeline Value and Conversion Rate, in Analytics.
Not every conversation is a lead: the AI creates one only when there's real interest. Priority and tags are set from what the customer says; there is no automatic scoring.
360° Follow-up runs your sequence of WhatsApp templates and AI calls. The AI Call Center calls new leads from your ads while they're still interested.
A new lead from Lead Ads or your web form gets an AI call or a WhatsApp within minutes, with a different action in and out of hours.
When a card enters a stage, WhatsApp templates and AI calls run in the order you set.
Scheduled follow-up and reminder calls, each with its own objective.
WhatsApp templates or AI calls to the leads you pick.
See who's scheduled, queued or cooling off; pause or reschedule at any time.
Respects your opening hours and opt-outs, and a new lead isn't contacted twice within 24 hours.
Sequences use approved WhatsApp templates and AI calls; there are no SMS or email steps. A lead older than 15 minutes isn't treated as new. AI minutes are billed per second, like any other call.
When a call needs a person, it rings them on every device. Take calls in the browser or the app, and work through your list with Power Call.
Inbox, leads, tasks and notifications in your pocket, on every plan.
Your team takes and makes calls from the same panel, in the browser or the app.
When the AI passes a call, your colleague sees who's calling and why before answering.
A queue of calls worked one after another, an outcome for each and a report at the end.
Picked Up Rate, Transfer Rate, Avg Duration and Time Saved.
Each member sees what their role allows.
An incoming call handed to a person rings that one person on all their devices; the rest of the team is notified and sees it live. If nobody answers, the AI takes over again. On Studio, every location shares one invoice and one pool of minutes, with usage itemized per location; 3 locations are included and each extra one costs 50 €/mo.
Ask ChatGPT or Claude what's on today or how yesterday's calls went, then confirm an AI call or a WhatsApp with one tap.
Good morning! How is my day looking?
Three meetings today. One lead needs you: Sofia asked to confirm Thursday's visit.
Great — have the AI call Sofia and confirm the visit.
Done — the result lands back here when the call ends.
Agenda, priority leads, calls and metrics in one answer.
With its conversations, calls and stage.
Transcript, summary, recording and tips on how the call went.
Set the goal, review the card, confirm.
WhatsApp messages, templates, emails and follow-ups.
Totem checks your role on every action, and you decide what needs your confirmation first.
Totem Operator works inside your own ChatGPT or Claude account. Every action runs with your Totem role, and anything that sends a message or places a call can ask for your confirmation first.
After hours, calls go to voicemail.
AI receptionist199 €/mo
Your AI Receptionist answers in about a second, 24/7, and books the appointment.
WhatsApp lives on one person's phone.
Shared inbox with AI79 €/mo
WhatsApp, Instagram, Messenger and web chat in one Omnichannel Inbox, with WhatsApp AI replying.
Leads sit in a spreadsheet.
CRM14 €/mo
Autopilot CRM: interested customers land on your board with a summary.
The calendar is filled in by hand.
Booking tool with reminders10 €/mo
AI Booking books during the call or chat, synced both ways.
The phone system is another contract.
Cloud PBX, per user15 €/mo
Cloud PBX and Power Call in the same panel (from Pro).
“Remember to call them back.”
WhatsApp campaigns tool30 €/mo
360° Follow-up and the AI Call Center run WhatsApp and AI-call sequences on their own.
Separate tools
≈ 347 €/mo + setup fees
With Totem
Totem, all of it: from 129 €/mo · no setup fee
PBX included from Pro, 249 €/mo.
Typical public prices of well-known tools in each category, lowest paid plan for one user, September 2026, excluding tax. Setup fees and extra users not included.
Every plan includes the Omnichannel Inbox, Autopilot CRM and the iOS and Android apps.
More locations or a custom setup?
Card to activate, 0 € today. You create your AI from your website in a few minutes of your time (or we help you). 14 days free from go-live; cancel before they end and you pay no plan fee. Extra voice minutes are billed by usage, including during the free days.
Prices exclude VAT. Yearly plans are paid up front and not refunded mid-year. AI minutes count on incoming and outgoing calls, billed per second. Phone numbers are rented monthly.
Card to activate, 0 € today. Cancel before the 14 days end and you pay no plan fee.
Cancel from Billing whenever you like. Yearly is paid up front and not refunded mid-year.
The same plan, paid once a year.
We set up your assistant for you, help you do it, or you do it yourself. Phone numbers may have separate provider setup charges and monthly rental.
Customer care is included in every plan, from setup through everyday use.
Your leads and conversations are stored in data centers in the European Union. Stripe keeps your card.
FAQ
Straight answers on price, the trial and how Totem works day to day.
Create your account, choose your plan and save your card to activate: nothing is charged today. Then you create your AI from your website in a few minutes of your time (prefer help? we help you on WhatsApp or at 900 433 533), and your 14 free days start the day it goes live.
No lock-in: cancel before they end and you pay no plan fee; otherwise your card is charged for the plan you chose. Each voice plan includes its minutes; extra minutes are billed by usage, including during the free days. Want to hear the AI first? The live demo is free and needs no sign-up.
Solo · Messages costs 49 € a month and Solo · Voice 69 €. Starter brings calls and messages together for 129 €; Pro costs 249 € and Studio 499 €. Paying yearly costs up to 23% less.
Messages are unlimited under fair use on every plan that includes them, and the Cloud PBX with Power Call and Totem Operator in ChatGPT and Claude come included from Pro. Extras: 15 €/mo per extra team member and, on Studio, 50 €/mo for each location beyond the 3 included. Phone numbers have their own monthly rental, and taxes are added where they apply. Every price and what's included is on the pricing page.
Yes. AI minutes count on incoming and outgoing calls alike, billed per second, and they are the only usage we bill. Messages, including the AI's replies, WhatsApp templates, AI emails and drafts are unlimited under fair use on every plan that includes them.
Each plan includes a number of AI minutes. Past them you pay your plan's extra minute, from 0,19 € down to 0,15 € on Studio, or, from Pro, a minute pack from 0,12 € a minute.
Yes. Monthly plans have no lock-in: cancel from Billing and the plan stops at the end of the period. Yearly plans are paid up front for the year and are not refunded mid-year. There's no setup fee.
You do, in a few minutes of your time: you give your website address, Totem prepares your assistant with your services, prices and policies, you answer what's missing, review what it understood and switch it on. Prefer help? We help you on WhatsApp or at 900 433 533. Your opening hours come from your team settings, so the AI always knows when you're open.
The AI doesn't learn on its own: real conversations show what's missing, and you adjust it whenever you like, or we tune it together. If it doesn't know something, it takes a message for your team instead of making it up.
On a call, the AI transfers to the person in charge, with a heads-up on who's calling or straight through. The call rings on all of that person's devices, and the rest of the team is notified and sees it live. If nobody answers, the AI takes a message.
In chats, anyone on your team can take over a conversation with one click; the AI steps aside in that conversation.
Hear it for yourself: try the live demo, no sign-up needed. The voice AI speaks Spanish, English, French, German, Portuguese and Swahili, and switches when the caller does. By default, calls start by letting the caller know they're speaking with an AI.
No. You can keep your number: set your line to forward calls to your Totem number, all the time or only when you choose. On WhatsApp, you keep using the WhatsApp Business app on the same number while the AI replies.
Emails arrive in the same inbox from Pro. The AI doesn't send email replies on its own: it prepares a draft, and you review and send it. The AI Receptionist answers calls, and WhatsApp AI answers WhatsApp, Instagram, Messenger and web chat, directly.
Yes. Google and Microsoft calendars sync both ways. Totem connects natively to WhatsApp Business, Instagram, Messenger, Meta Lead Ads, Gmail, Outlook and Stripe. From Starter, the Totem API and webhooks connect anything else, such as your own CRM.
Every call with its transcript and summary, every conversation, and your leads on the board. Analytics shows metrics such as Picked Up Rate, Transfer Rate, Avg Duration, Time Saved, Hot Leads, Pipeline Value and Conversion Rate.
Your Totem workspace (leads and conversations) is stored in data centers in the European Union. By default, calls start with an AI notice; you choose how long calls and messages are kept, and each team member only sees what their role allows. Card details stay with Stripe.
Try Totem free, or talk to our AI right now.
Card to activate, 0 € today: Stripe keeps it and nothing is charged. You create your AI from your website in a few minutes of your time (or we help you). Your 14 free days start the day it goes live. No lock-in: cancel before they end and you pay no plan fee; otherwise the plan you chose is charged. Each voice plan includes its minutes; extra minutes are billed by usage, including during the free days.
You create your AI from your website in a few minutes of your time, or we help you.
Card to activate, 0 € today. You create your AI from your website in a few minutes of your time (or we help you). 14 days free from go-live; cancel before they end and you pay no plan fee. Extra voice minutes are billed by usage, including during the free days.
Prefer to talk to a person?Message us on WhatsAppCall 900 433 533
by 
Totem Studio
ChatGPT
Claude
Totem connected
